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Support
Systers offers a comprehensive
set of services designed to facilitate shorter recovery
times, lower health care costs, better medical outcomes
and greater independence.
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Care
Coordination - Support Systers will
coordinate and facilitate a plan of action specifically
designed for a patient's needs.
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Coordinating
and scheduling medical appointments |
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Arranging
(or providing) transportation to medical appointments |
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Tracking
progress, symptoms and medications |
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Managing
insurance and billing issues (pre-authorizations,
coverage clarifications, claimforms, etc.) |
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Emotional Support - Support Systers
is there to support patients and families emotionally throughout the entire
health care experience as we believe that minimizing
stress in a patient's environment is
critical to an optimal recovery.
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Providing
patients or loved-onesan objective resource
of information for clarification of confused
or unclear issues |
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Providing
a calm and steady presence when patients and
loved-ones are confronted with difficult and
complex information |
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Providing
feedback to encourage patient follow-through
and compliance |
Communication - Support Systers
will act as a go-between for all parties concerned
with a patient's care ensuring the proper communication of critical information.
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Explainaing
procedures, diagnoses, test results and treatment
options |
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Providing
pre-appointment consultation with patient/family |
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Debriefing
medical providers on issues/concerns |
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Asking
questions of physicians/health care providers |
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Providing
feedback to concerned family members |
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Maintaining
patient/provider communication
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Information and Research - Support Systers
will maintain medical records and related information
and can conduct in-depth research into all facets of a patient's medical situation.
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Investigating
alternative treatments/therapies |
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Resolving
patient and family open issues and questions |
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Assessing
available care-provider options (physicians,
hospitals, home health-aides, assisted living/nursing
home facilities, etc.) |
Registered
Pharmacist Services - Support Systers
has assembled a network of Registered Pharmacists
to evaluate the medicines involved in a patient's care.
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Explaining
proper administration of medicines and ensuring
compliance |
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Reviewing
patient's use of prescription and over-the counter
medicines to ensure optimum effectiveness and
compatibility |
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Assessing
and explaining potential side-effects or reactions
to medicines |
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©2008 Support Systers, LLC. All rights reserved.
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